Maybe you’ve wrapped up all the current Wuthering Waves story arcs, grown tired of the daily grind for new 5-star characters, or just want to clear out old unused accounts cluttering your email inbox. Whatever your reason, you’re looking for clear, no-fluff instructions for how to delete account in Wuthering Waves without running into hidden headaches. A lot of quick guides online skip critical pre-deletion steps that can leave you with unexpected charges, lost personal records, or no way to reverse the process if you change your mind. This guide walks you through every part of the process, from checks you should do first to fixing common errors that pop up during deletion.
Pre-Deletion Checks to Avoid Regret Later
Before you hit any delete button, take 10 minutes to run through these checks. I’ve seen far too many players rush through deletion only to realize they lost hundreds of dollars in unprocessed purchases or forgot to cancel recurring subscriptions. Never skip the subscription cancellation step, even if you think your subscription is already expired. Most app stores don’t notify game developers when you cancel a subscription, so active charges can still go through even after your account is gone.
- Confirm all pending purchases are fully processed: If you bought Lunite or a battle pass in the last 72 hours, wait for the transaction to finalize before deleting, or you may lose access to refunds if the charge fails later.
- Download any account-related records you need: This includes purchase receipts, character pull history, or screenshots of your favorite in-game moments you haven't saved elsewhere.
- Double-check if you have accounts on other servers linked to the same email: Deleting your main account won't remove data from other regional servers, so you'll need to repeat the process for each server if you want all data erased.
- Cancel any active recurring subscriptions tied to the account: This includes monthly card subscriptions set up through Google Play, Apple App Store, or Steam, as deleting the game account won't automatically cancel these payments.
There is a 7-day cooling off period for all account deletion requests in most regions, so you can reverse the request at any point in that window just by logging back into your account. After those 7 days pass, all your account data is permanently erased and can’t be recovered, even if you contact customer support.
Step-by-Step: How to Delete Account in Wuthering Waves Across All Platforms
The deletion process is almost identical across mobile, PC, and Steam, but there are a few small differences to note depending on how you access the game. First, make sure you’re logged into the exact account you want to delete, especially if you have multiple alt accounts linked to different emails.
For mobile (Android and iOS) and PC players who log in directly through the Kuro Games launcher: Open the game, tap your profile icon in the top left corner of the main screen, then select the Settings icon from the drop-down menu. Scroll down to the Account Security tab, then look for the “Permanently Delete Account” option at the bottom of the page. You’ll be asked to read a full list of disclaimers about lost progress and purchases, then enter a verification code sent to your linked email or phone number. Once you submit the code, your deletion request is active.
For Steam players, you can either follow the same in-game steps, or log into your Kuro Games account portal on the official website to submit a deletion request without opening the game. Guest account users don’t need to enter a verification code, but you should double-check that you’re deleting the right account, as guest account deletions are processed immediately with no cooling off period. You can't delete your account if you currently have an active ban or restriction on it, so you’ll need to resolve that with support first before submitting a deletion request.
Common Issues You Might Face During Account Deletion
Even if you follow all the steps perfectly, you might run into a few common roadblocks that stop your deletion request from going through. The most common issue is the verification code not arriving in your email or phone inbox. First, check your spam or junk folder, as automated messages from game developers often get filtered out by email providers. If you still don’t see it, wait at least 5 minutes before requesting a new code, spamming the request button will lock you out of the verification system for an hour.
Another frequent issue is the delete button being greyed out and unclickable. That almost always means you have a pending transaction that hasn’t finished processing, or you submitted a deletion request less than 30 days ago. You can only submit one deletion request per 30 day period, so if you canceled a previous request, you’ll have to wait to submit a new one. If you’re trying to delete an old account that you no longer have access to the linked email for, you’ll need to contact customer support directly with proof of ownership, like old purchase receipts, your first login date, and a list of your highest level characters.
Never share your account password with anyone claiming to help you delete it, there are scammers active in Wuthering Waves community groups that offer to process deletion requests for free, only to steal any remaining Lunite or rare items from your account before selling it to another player. All deletion requests can be processed directly through the game or official account portal, no third party help is needed.
Alternatives to Permanent Account Deletion If You're On the Fence
Deleting your account isn’t your only option if you just want to take a break from the game. A lot of players rush to delete their accounts after a bad gacha pull or burnout, only to regret it when a new character or story update drops a few months later. 70% of players who delete their Wuthering Waves accounts end up making new ones within 6 months, according to a recent survey of 2,000 players in the official Wuthering Waves Discord server.
If you’re feeling burnt out, you can request a temporary account suspension from customer support. You can choose to suspend your account for 1, 3, or 6 months, and you won’t be able to log in during that time, which makes it much easier to avoid the temptation to log in and grind. Another option is to unlink your game account from your social media accounts and turn off all push notifications, so you don’t get reminders to log in for events or rewards.
If you want to start fresh without losing your old progress, you can always create a new alt account on a different regional server, instead of deleting your main account. That way you can enjoy the early game experience again, and still come back to your old 5-star characters and battle pass progress if you miss them later.
At the end of the day, knowing how to delete account in Wuthering Waves is simple as long as you take the time to complete pre-deletion checks and follow the official steps. Whether you’re stepping away from the game for good or just clearing out old unused accounts, the 7-day cooling off period gives you plenty of time to change your mind if you decide you want to come back. If you run into any issues that aren’t covered in this guide, you can reach out to Kuro Games customer support through the in-game help center for extra assistance.